Why use an ARMA member?


Sterling Property Management is a member of ARMA (Association of Residential Managing Agents) and complies with its code of practice for residential management.

It’s worth remembering that the residential leasehold sector is unregulated. Anyone can set up as managing agent and start collecting service charges without the relevant qualifications or experience. That is why ARMA has introduced a new self-regulatory regime called ARMA-Q which includes a Consumer Charter and bespoke set of professional Standards which are aimed at consumer protection and best practice in all areas of residential long leasehold management.

Choosing an ARMA agent you can trust means:

  • Protect your capital investment by ensuring your apartment block is fully maintained and serviced properly
  • Maintain financial records that are fully visible to all leaseholders. Complete transparency at all times
  • Help leaseholders understand and meet the covenants of their lease
  • Prepare an annual service charge budget that is fair to all leaseholders and respects personal financial circumstances
  • Ensure the building is properly and adequately insured
  • Assist in the resolution of conflicts which may arise amongst leaseholders

About Our Directors

Both Robert and Howard are confident that with their combined professional knowledge and experience they will be able to provide a service personalised to a client’s specific requirements. As well as their expertise in maintaining, they aim to enhance, any building or development that they are responsible for the management of.



Robert has spent the last 25 years in property management working with a diverse range of both commercial and residential properties.

Having spent 10 years as Chairman of one of the largest mansion blocks in Maida Vale he understands the challenges and needs of Residents’ Management Companies and is fully aware of the shortcomings of other property management firms.

His experience on both sides of the fence allows him to create tailored and informed solutions for Sterling Property Management’s clients and to respond with empathy to any problems that may arise.



Howard has had extensive experience of all aspects of residential block management, having worked in the sector for over 20 years. During this time he has worked for a number of well- known firms.

His career to date has seen him responsible for the management of a diverse portfolio of properties, ranging from one of only 10 flats to a luxury gated development, throughout Greater London.

Howard’s knowledge, attention to detail and focus on providing excellent customer service make Sterling Property Management the perfect company from whom to seek advice and support in respect of all matters pertaining to property management.

The services offered by Sterling Property Management are extensive and all combine to offer the best property management experience for the client.

Sterling Property Management

Contact one of our friendly agents today.


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