Sterling Property Management is a member of ARMA (Association of Residential Managing Agents) and complies with its code of practice for residential management.
It’s worth remembering that the residential leasehold sector is unregulated. Anyone can set up as managing agent and start collecting service charges without the relevant qualifications or experience. That is why ARMA has introduced a new self-regulatory regime called ARMA-Q which includes a Consumer Charter and bespoke set of professional Standards which are aimed at consumer protection and best practice in all areas of residential long leasehold management.
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